Rbaze Terms & Conditions

Rbaze is an online gaming and Sports Betting platform serving users in Bangladesh. These Terms & Conditions ("Terms") apply to your use of the Rbaze platform, website, and mobile application.

These Terms constitute a legal agreement between you ("User") and Rbaze ("Platform"). By accessing, registering, or using any service on Rbaze, you agree to be bound by these Terms. If you do not agree, please refrain from using the platform.

The following eligibility requirements must be met to register and use Rbaze:

• You must be 18 years of age or older. Online gaming must be legally permitted in your country or region of residence.
• Each individual may create only one account.
• All information provided during registration must be accurate and truthful.
• You must register an account in your own name — managing an account on behalf of another person is not permitted.
• You must agree to submit the necessary documents for identity verification (KYC).

You are solely responsible for the security of your Rbaze account. The following account rules must be followed:

• Keep your password strong and never share it with anyone.
• If you notice any suspicious activity, please notify the support team immediately.
• Personal account details (name, phone, email) must be accurate and kept up to date.
• Operating multiple accounts from the same device or network is strictly prohibited.
• Accounts may not be transferred or sold.
• Enabling two-factor authentication (2FA) is strongly recommended.

Rbaze reserves the right to initiate identity verification (KYC) on any account. Withdrawals may be temporarily placed on hold until verification is complete.

The following rules apply when placing bets on Rbaze:

• Once a bet is confirmed, it cannot be changed or cancelled.
• Odds may change at any time — the odds confirmed at the time of bet placement are final.
• If a match is cancelled or abandoned, the stake for that bet will be refunded.
• Rbaze reserves the right to void any bets placed at incorrect odds resulting from a technical error.
• Maximum bet amounts may vary depending on the game and event.
• Placing coordinated bets across multiple accounts on the same event will be treated as manipulation.

Rbaze currently supports deposits and withdrawals via bKash, Nagad, and Rocket. The following terms apply to all payment transactions:

• Deposits are generally instant; if there is a delay due to technical issues, please contact support.
• Withdrawals may take 1–72 business hours to process.
• KYC verification is required before withdrawals can be processed.
• Withdrawals can only be made to a mobile banking account registered in your own name.
• If a suspicious transaction is detected, Rbaze may place a hold on the payment until the investigation is complete.
• Rbaze follows international AML policies to prevent money laundering.

Rbaze offers welcome bonuses, deposit bonuses, cashback, and special promotions from time to time. The following terms apply to all such offers:

• Each bonus offer has its own wagering requirements that must be fulfilled.
• To withdraw bonus funds, the required turnover conditions must be met.
• If multiple accounts belonging to the same individual are found to be claiming bonuses, all associated accounts will be closed.
• Rbaze reserves the right to modify or cancel any bonus offer without prior notice.
• In any bonus-related dispute, the decision of Rbaze shall be considered final.
• Free bets may only be used on specific games or markets.

Rbaze is deeply committed to responsible gaming. We believe gaming should be a source of entertainment, not financial stress.

• Users can set their own deposit limits, session time, and loss limits.
• Temporary or permanent self-exclusion options are available upon request.
• If you notice signs of gaming addiction, the Rbaze support team is ready to help.
• Parents are advised to enable parental controls to prevent minors from accessing gaming services.

The following activities are strictly prohibited on the Rbaze platform. Violations may result in account suspension and legal action:

• Creating multiple accounts to claim bonus benefits.
• Attempting to fix matches or influence the outcome of any event.
• Attempting to hack or manipulate the platform's software, odds, or gaming systems.
• Depositing funds obtained through money laundering or illegal sources.
• Defrauding or threatening other users.
• Registering using a false identity or another person's information.
• Playing games using bots or automated software.

Rbaze takes the protection of your personal information very seriously. To learn more about how we collect and use your data, please review our Privacy Policy Read.

• Your personal information is never sold to third parties.
• Information may be shared upon request by regulatory authorities.
• All data is protected with SSL encryption.
• You may request to view or delete your data at any time.

Rbaze reserves the right to temporarily or permanently close any account under the following circumstances:

• Breach of any provision of these Terms.
• If evidence of fraud or fraudulent activity is found.
• If KYC verification has not been completed.
• When a user requests self-exclusion.

Users may request account closure at any time. Any valid balance may be withdrawn before the account is closed.

Rbaze reserves the right to update or amend these Terms & Conditions at any time. Users will be notified of significant changes via email or through the platform.

• The effective date of any updated terms will be clearly stated.
• Continued use of the platform after changes have been made will be considered acceptance of the updated terms.
• If you do not agree to the updated terms, you may request account closure.

For any questions or concerns regarding these Terms & Conditions, please contact the Rbaze support team:

• Email: [email protected]
• Support Hours: 24 hours, 7 days a week
• Languages: Bengali & English